American Airlines and United Airlines, which each had two planes hijacked that day, each posted messages on their company Twitter accounts. In addition, United published a letter from CEO Oscar Munoz on its website remembering “colleagues, customers and every single victim of the terrorist attacks” on its website. Southwest Airlines also paid tribute via Twitter.
“We remember their professionalism and heroism. We cherish their camaraderie and friendship,” Munoz wrote. We carry with us the examples they set forth, especially in the heroism and bravery displayed by so many on that terrible day.”
Munoz’s letter continued, “Above all, we understand a simple truth: While thousands of our fellow human beings lost their lives in New York City, Arlington and Shanksville, the attacks of September 11th were aimed at all people of peace and good will, everywhere. They were attacks on the values that make life worth living, as well as the shared purpose that make us proud of what we do as members of the United family: connecting people and uniting the world.”
He added, “We may live in times scarred by discord and disagreement, and we know there are those around the world who seek to divide us against one another. But, on this day – above all – we come together, as one. We affirm our core belief that far, far more unites us as citizens and fellow human beings than can ever divide us.”
United’s tweet read, “Remembering and honoring, always” with a link to the blog post. The accompanying graphic reads: “We all share a common commitment to honor how our brothers and sisters left us on September 11, 2001, while also celebrating what they gave to us during their lives.”